Undeliverable e-mail messages


#1

Late this afternoon I got following message along with a string of undeliverable e-mail messages.

The following recipient(s) could not be reached:

  'xxx@yyy.com' on 5/17/2010 5:12 PM
        554 <cpe-071-065-218-245.nc.res.rr.com[71.65.218.245]>: Client host rejected: Access denied.

I am wireless through the main desktop computer at the house. No problem with the main computer. No problem receiving e-mail. I contacted Time Warner who is our cable company and of course they say no problems on their end; it has to be my ISP. Of course, there would not appear to be any direct tech support with DreamHost, so would appreciate any thoughts as to what is going on.


#2

The receiving mail server is blocking rr.com from sending mail to them. Try sending the message to your original recipient via another mail service like Yahoo, GMail, and see if it goes through. If it works, then visit this page, http://help.rr.com, to open up a ticket with TWC to have them research the problem. It may or may not be able to be resolved if the receiving mail server denies access. This typically happens when the receiving domain gets blasted with SPAM from a specific ISP, and they just blanket block any email from them going forward.

Good Luck.