Has anyone any experience with whether DH can help un-deleting deleted domains? I've just made something of a blunder and asked DH if they can restore my Panel settings from yesterday, or something to that effect. I didn't lose the www files and mailboxes, but all the created addresses and - worse - the subscriber list and subscribtion templates for announcement lists. Can anyone tell me what chances I have that they can do what I ask of them?
I know it sounds incredibly stupid to delete a domain, but I don't feel entirely alone at fault. Let me up front state that I'm not criticising DH, just pointing out to everyone that using "Open link in new window" is a bad idea with the Panel.
Here's what happened. I had several subdomains in the form of foo.g-b.dk and bar.g-b.dk that were simply http redirects to g-b.dk/foo and /bar. I wanted to remove these, and being web-savvy I figured that I could shift-click them all (IE's shorthand for "Open link in new window") to work smarter, not harder.
But ... the DH Panel seems to hold some kind of state machine in the session, because I didn't confirm deletion of the subdomains I had actually clicked on. It turned out that in effect, I deleted my domain instead, with the obvious disaster as a result. I've now learned the hard way never-ever to work with more than one window in the DH Panel, but I'd rather be without this little lesson - but at least I can pass on the lesson to the Forum: never use more than 1 window for the Panel.
I hope DH can help me, but this topic is not a support request to them. I just want to hear from other users if they have relevant experiences to share?