Unbelievable blocking approach

Last Friday I executed a query to modify my database for new version of my site. Because of a logical query mistake it took more than I thought and caused heavy load.

Same day my site went down and next day I got an email from support saying that they disabled my site because of high CPU load and there was some information about dreamhostPS. After 5 days (today is Tuesdays) NO replies sent for tickets and my site is still down.

What kind of a moderation approach this is I just can’t understand. It is understandable they stopped my site because this is unfair for other users but it may not be as long as this.

I feel like I am forced to switch dreamhostPS butI think it is time to switch to another hosting.