I used credit card to make a payment for my monthly payment on 5th of Jan, 2017, and I got an email that the payment was done, but now when I check my account to get an invoice, I discovered the following:
1- There is no invoice available for this first payment.
2- There was ANOTHER payment charged to my account (outstanding balance) that I was not told about, and I did NOT get any emails about it, I discovered it by chance!
3- I can not seem to get any invoice for that SECOND payment too
So, My questions are:
1- Why a SECRET payment I did not make or authorize goes throw without my knowledge and WITHOUT notifying me with an email?
2- Why I can NOT get invoices for any of those 2 last payments?