Unable to sign up for DreamHost account


#1

So, I’m trying to signup for a DreamHost account so I can start building a website and I’m greeted with this message on the registration page:

“Signups are not permitted from this IP address (my IP address). If you are using a proxy to access the Internet, please disable it and try again.”

I disabled proxy connection on my web browser but I still receive this message. Is there anything I can do? This website already has me off to a bad start…


#2

If you are still getting that error message, you can request a new IP address from your ISP. You can also contact our support team here https://www.dreamhost.com/support/ for help.

Thanks!
Matt C


#3

Thanks! I’ll be sure to give that a shot.