Unable to move email to a particular subfolder


#1

I’m having trouble moving email to one particular subfolder of an email account. I’ve tried using both SquirrelMail and Thunderbird (which work fine for all other folders) with the same results.

I have plenty of storage space on the email account (using < 10MB / 200) and plenty of space on my entire account as well.

I can move emails into several other folders, but when I try to move into this one I get the following error:

ERROR: Could not complete request.
Query: COPY 609 "INBOX.Open Cases.Confidential"
Reason Given: [ALERT] COPY failed - no write permission or out of disk space.

Is there a per folder quota for email that I can change somewhere or is this a different problem?

Thanks in advance for any replies!


#2

I don’t use periods in my folders. Could that be it? Or is Confidential a subfolder of Open Cases?

-Scott


#3

Confidential is a subfolder of Open Cases which is a subfolder of Inbox. The periods are how the error message formatted the relationship.