Unable to login to web panel


#1

Just signed up for 1yr web hosting and received payment confirmation and FTP server, username and password however I am unable to login to the control panel found here:

https://panel.dreamhost.com/index.cgi

cookies and javascript are enabled

For login I am using email and password used in the sign up process - I have not been issued at WebID

Not the best start to things here - anyone with some insight?

Thanks
kate


#2

Hi Kate,

Sorry to hear you’re having trouble! Did you try resetting your password yet? You can do that here.

If that doesn’t work, feel free to contact us from this form, and we’ll have the appropriate department sort this out for you.