Unable to login or change my password


#1

We have an account but cannot login to it and site is requiring email address but says those are not in the system. Further more we cannot get past the solution provided as our credit card references are also being rejected. Is there any way I can reach someone as our email is down.


#2

Hello jmertman

Thank you for contacting us for help! If you are not able to login to the panel please use this link https://www.dreamhost.com/support/ select the “i can’t login” or “other” options from the drop down, include an email you have access to and our verification team will assist further,

thanks!
Matt C


#3

Thank you Matt I have tried that but the credit card I used was not accepted.


#4

If you do not have the CC info or if it not getting accepted please use the “other” option to submit the ticket


#5

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