Unable to connect to database AND FTP


#1

Been having problems on and off since the bumpy renewal (due on the 26th January this year) finally the whole site was nuked by a mysterious database connection issue that gives this message: #2013 - Lost connection to MySQL server at ‘reading authorization packet’, system error: 0 when I try to login via MyPHP Admin.

I’ve submitted two support requests so far, no responses as of yet. Anyone out there with any suggestions as to what I can do?


#2

Most probably a connectivity issue between the web server and MySQL server.

If you want to try to give it a kick in the guts while waiting for Support to get back to you (and in case it isn’t a connectivity issue) you could try connecting via a different hostname or altering the user that has access and then alter it back in hopes that it refreshes “something, somewhere”.

Goodies > MySQL Databases – click users with access then the Modify [user] now button.


#3

Thanks for the suggestion! Still gives the same “Database connection error” on the Wordpress install tho :frowning: Site’s been down for four hours now with no word from support…


#4

What’s your domain? I can take a look and see if it’s something simple, but your account here isn’t connected to your DreamHost panel account, so I can’t just cheat and peek.