I’m seeing a lot of packet loss to you (at your ISP’s end). Can you view our site / discussion forum OK? Are other sites (not hosted by us) responsive?
From my home machine, things look a lot better.I’d be interested in seeing traceroute and extended ping output from where you are - but from where I set the problems appear to be within Rogers. If you can send that stuff to me c/o support, that would be great. Unfortunately, because of so many ISPs blocking or rate-limiting certain types of ICMP, and because so many broadband users now have “home firewall” type machines with overly paranoid settings, it’s often hard to use tools like Ping and traceroute to disagnose these problems.
If the problem persists, I can try taking a different outbound route and see if that helps, but try contacting your ISP first. If they have any questions, they can reach us via the contacts in the ARIN whois for our IP block / ASN.
This is an extended ping session from our router - the bangs (!) are successful ones. Notice the stats at the bottom - 6% success rate.
Sending 200, 100-byte ICMP Echos to xxx, timeout is 2 seconds:
Success rate is 6 percent (12/200), round-trip min/avg/max = 80/88/112 ms