Unable to add new domains via admin panel


#1

Hello,

I just signed up today and I am anxious to start hosting with DreamHost. However, when I attempt to add a new domain through the admin panel I get this error.

Can’t call method “type” on an undefined value at /usr/local/lib/site_perl/Ndn/Billing/Account.pm line 4048.

Everything seems to be in order on the client side (my side). Wondering if this is a problem you are aware about or not. The domain that I initially setup during signup seems to work fine.

Thanks.


#2

i got the same problem a few minutes ago. anyone know how to solve it?


#3

There have been reports of this type recently, and it seems to be a Panel problem. You should probably contact Support through the Panel, assuming that works. :slight_smile:


They need more support help.
Pay me (and DreamHost gets 5%+$0.30) Cut the code: [color=#00CC00]9999=$99.99 Off[/color]


#4

I am also getting this error - have emailed support.


#5

Got a reply - “access will be restored shortly”. So I guess we hang in there. Kinda annoying as I just signed up today!


#6

Thanks for posting their response…just signed up today too. Hopefully this isn’t a bad sign!


#7

Still not working…


#8

FWIW, I was able to add a new subdomain. Also, I noticed the login with Firefox has been working correctly - without the blank page, reload, workaround.


They need more support help.
Pay me (and DreamHost gets 5%+$0.30) Cut the code: [color=#00CC00]9999=$99.99 Off[/color]


#9

I’m having the same problem - 3 days later.

A message to support has gone unanswered for an hour.

Not impressed so far.


#10

I’ve only seen this issue with 1.0x versions of Firefox. Check if you are updated.

And if you hang out here you’d know that expecting 1 hour response time from the support group - especially for a pretty insignificant issue - is just a BIT optimistic.

According to Michael, the current target is a 5 hour response time. It will take some time to get there.

Wholly