Unable to access websites


#1

Over the past day, my dreamhost site has had multiple downtimes.

Dreamhost repeatedly said the server hasn’t been down, but me and other users could not access my site and several downdetector sites showed it as down also.

Anyone else had this issue?

Maybe their firewalls blocking certain traffic? From Windows Network Checker

"website is online but isn’t responding to connection attempts.
The remote computer isn’t responding to connections on port 80, possibly due to firewall or security policy settings, or because it might be temporarily unavailable. Windows couldn’t find any problems with the firewall on your computer. "


#2

Hi DhrC,

We are sorry to hear that! It is possible that you were hitting one of our security triggers if you were not able to access the site. However, if you are reporting that multiple users were having the same issue I would suggest that you take a look at your logs. Here is an article you may find helpful:

In addition, we suggest that you contact our support team as they will also be able to take a look at the logss and give you more detailed information.

Thanks,
Mari