Unable to Access Account


#1

Hi,

I have an account (confirmation emails, and I was able to login, etc). However, I recently tried to login with my email and I received a message that there was no known account with that email. Obviously I can’t login to access customer support. How can I have this issue resolved?


#2

A sneaky feeling tells me that you figured this out a few minutes after you posted. :slight_smile:

In case you didn’t, or if anyone else runs into this: Make sure you’re using the right email address. Sounds obvious, but it’s easy to get wrong if you have more than one!