So this is an odd request I know but I’m at my wits end.
I am trying to get my company to switch to Dreamhost because the server we are on is constantly down but I am having a hard time proving it’s the server hosts fault.
We are running a Wordpress site with a custom theme from Theme forest and we are constantly getting Internal server errors were the site will be down for days until we can finally get ahold of tech support to get them to do something (they wont tell us what) that gets the site running again.
There was some speculation about either the permissions or the htaccess file but I cant get a straight answer. Matter of fact they’ve just gotten downright snotty with me. This is an actual quote from the manager when I told him that I was pretty sure it wasn’t the site since I had it running on another server
“We can install a clean version of WordPress for you. There are over 2000 Wordpress sites running here so …”
That dot, dot, dot just gets me boiling every time I read it.
I have loaded the site with it’s database and all of it’s widgets and plug-ins onto my server here at Dreamhost and it’s running just fine.
Here’s the site
Here’s the copy on my server
Obviously some of the links are busted but you’ll see that if you navigate around a bit it’s working just fine.
Does anyone have any clue as to what would cause this constant internal server error?
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, firstname.lastname@example.org and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.
Apache/2.2.19 (Unix) mod_ssl/2.2.19 OpenSSL/0.9.8e-fips-rhel5 DAV/2 mod_auth_passthrough/2.1 mod_bwlimited/1.4 FrontPage/126.96.36.19935 Server at www.berea.com Port 80
If I can give them a solid theory I can convince them to just move the site to Dreamhost. I’ve been here over 6 years and never had anything like this nightmare.