Trouble adding a CNAME


#1

Hi - I am very new however have been instructed to do the following:

Step 2: Add a CNAME with Dreamhost
Go to Dreamhost’s website.
Log in to the control panel.
Click Domains > Manage Domains in the sidebar.
Under your domain, click DNS.
Enter the following in the provided form:
Name: xxx
Type: CNAME
Value: xxx.bigcartel.com
Comment: My Big Cartel store
Click Add Record Now!

however come up with the following error msg -Add a custom DNS record to xxx.net.au:
CNAME records may only be used on sub-domains.

Anyone any idea on what to do?? I am sorry I am a beginner.


#2

You’ll need to add the store to a subdomain of your site (like “store.yourdomain.net.au”), not to the main domain (yourdomain.net.au). If you don’t want or need anything on the main domain, you can configure it in the DreamHost Panel as a “redirect” to the “store” subdomain.