I'm going to purchase an hosting service on dreamhost, despite the thrust gained by PCmagazine good review.
I m just worrying about the buying procedure: when you enter the payment page is not described the package you are going to buy, no feature, no data, only name of your domain and data of the purchaser.
And you can-t have this information neither going back one page.
I m concerned no one have highlighted this in this forum and I guess you would like to change it for your future customers.
Hope to be of help increasing your service.