I was recently hired by a group to do a website. I was taking over after they dropped a previous web designer, who had ownership of the site’s domain name. Last Saturday, the previous designer and I arranged everything for the transfer from his account to mine. It went fine, and I was told that it would take 7-10 days for the transfer to be complete. Being a fairly new designer - this is the first time I have ever done a transfer.
Anyway - the site was active and fine (the older variation done by the previous designer was still up), but today I noticed it went down. I imagined this had something to do with the fact that it was being transferred. I -think- I’ll have to add hosting myself.
So, at first I thought maybe the transfer was done earlier than estimated. (I did the transfer saturday, and so 7 days later would have been friday.) I can see the DN under my 'registered" domains, as well as an option to ‘add’ hosting. I went to add hosting, but was told that I do not have permission to do so.
I figured this meant that the transfer was not yet done. But then, why is the site down? Is this a normal thing to happen during the transfer process? How do I know for sure that the transfer is done?
Sorry if these are very rudimentary questions - but as I said, I’m still fairly new with all this.