I must agree that Dreamhost is one of the best I’ve ever seen. The last host I was with didn’t have any tech support on hand over night - if something went down past 8pm you were just out of luck till someone showed up the next morning.
Then when I needed to send in a support ticket becuase somethign wasn’t working, enless other customers had also complained they’d tell you nothing is wrong. “it’s working for every one else, it must be your problem”
Or, once a host up and left town. All my data, my money - just gone. Their domain went out with all of my stuff, support E-mails got returned… I even tried contacting the guy via the WHOIS info. Nada - ever
So yeah, our sites may go out once in a while. sometimes E-mail doesn’t work for a bit. The Panel and this forum were down and out for a short time earlier this evenning, but all in all Dreamhost is very good. No computer is perfect - you can’t expect it to work all of the time. They have to reboot once in a while. Just think, at least it not like a Windows 98 computer - A good day was when you only had to reboot twice during the work day.
And something else that I’ve allways thought strange, at least here in the US, is that you have to go to school and get a lincinse to be able to cut someone’s hair - but there are absolutly no regulations about who can write code. (which is a great thing!) There is no mandatory testing hardware manufactures have to put thier stuff through. Any group of wackos can get togeather and start up a hosting company… And as a society in the last 5 years we’ve come to rely on E-mail as a necessary part of every day life. But five years isn’t hardly enough time to devolpe one truly stable computer program - not to mention devolping communication standards, E-mail server programing, client programs, etc. Ask some of the computer industry veterans and they’ll tell you about doing bug chekcs on computers the size of an exec’s office - searching to see if a cockroach had gotten himself killed and was shorting out a connection.
I remember not too long ago that this crazy new idea started. Something people called the Information Superhighway. It turned out to be a new swing on an old idea, but it took over the world. And in only a few short years we can’t live though the day if a computer isn’t perfectly stable.
So yeah, computers arn’t prefect, and DH isn’t either. But they’re sure getting better and better all the time!