I thought I did my due diligence before choosing Dreamhost. What a mistake - I am so sorry i chose them... no tech support except by email and if you have an email problem, they ignore it.
I have not yet installed my website but since I paid for a year in advance, I am left with no choice but to go forward.
If you are considering Dreamhost, my advice is to keep looking unless you really get off on trying to solve problems without any guidance or help.
I have another website on godaddy and it is so easy. I should have stayed with them.