This account is currently pending


#1

So I made 2 accounts but used the same credit card payment

The first one was a mistake though, because my card didn’t have funds at the time, I have NO IDEA why it created the account though.

The second one, my main one, I can’t “pay” anything because my account is pending. And an error about it having the same payment information as another account (obviously my first one)

The thing is, I can’t remove it from the old account. So how will I be able to pay and get my web host running ASAP?


#2

Our Approvals team will be in the office Monday morning and will be able to answer your open support ticket and take care of your payment error/pending account. We appreciate your patience in the meantime! Thank you!


#3

It’s apparently open for 2 days now, that’s kind of a bummer :frowning: