This account is currently pending. Please have us call you now for immediate approval


#1

Hello,

Our school just signed up today for a non-profit dreamhost account. We initially submitted the incorrect tax exempt documentation (customer service let us know) but we have since gone ahead and faxed over the correct, required IRS tax exempt documentation.

Our account still say ‘This account is currently pending. Please have us call you now for immediate approval!’ - do we need to do anything else? Our ticket number is #6222556.

Thanks!


#2

Keep bugging them…turn in a ticket, try live chat…etc.


#3

Actually i doubt bugging live chat will do any good…

the approvals dept works business days, it it didn’t happen yet today it probably won’t until tomorrow.


#4

Maybe not, but squeak…


#5

Thanks, sierracircle & LakeRat! We did submit the correct paperwork after business hours yesterday, so that’s probably it - hopefully we’ll get a response later today.