Hi, I’m a cusomer of Dreamhost shared hosting for almost… 3 weeks.
Given we pay just 10 bucks a month (and as a new customer, thanks to promocodes even less!) I fully realize this service has some limits, and I may expect some stability issues from time to time.
I spoke extensively with support if they can name some limits, but they were reluctant to do it, maybe out of fear someone would make those public and use it as a black PR for DreamHost, or maybe that everyone would try to use the maximum of everything they’re quoted just to spite them, as was for some guys in the older days of shared hosting (“It says we have 500GB of disk space, and I have only 498GB, what’s the problem, waaah!”). That’s understandable they don’t want to give hard limits.
But, since in attempt to know how to be nice to the servers at DreamHost, I’ve started taking up too much resources from the human support at DreamHost! So I became not-so-nice, in attempt to be very nice. Hence why I came here, so I stop opening tickets asking questions maybe someone else would answer here.
So, older DreamHost customers: these question are for you. I want to know when did you hit some tentative limits with DreamHost and give general advice on when to limit resource usage, so to be nice to everyone else on the host. I know the answers will vary and they’re not meant to give canonical answers. But still, it’s so much better to know when you’re pushing the service and you can optimize or move some stuff off of it, so that everyone is happy, right?
The questions are:
When were you hinted at that you use too much disk space (as per ToS, i.e. you’re using it for the site, but it’s too much)?
When were you hinted at that you use too much bandwidth monthly?
When were you hinted at that you use too much bandwidth hourly/daily (spikes of traffic)?
What allotment of CPU and RAM is considered to be excessive and how do I check that?
LAST BUT NOT LEAST: What is the normal rate of tickets/chats you have with tech support yearly/monthly?
For any of these, of course, the less, the better. I personally have this habit of excessively exploring everything in the first days (which comes with lots of tickets) and then settle and stay quiet for months. How about you?