It seems to be taking abnormally long to approve this account. I don’t think I’ve ever encoutnered this type of experience on other Hosting Sites. Almost feels slightly discouraging when we just want to get started.
I’m sorry to hear that your account is still pending approval. I would suggest submitting a ticket to our approvals team from the Support > Contact Support page here:
You can let them know your account is still pending and they will be able to assist further!