It's too bad that some DreamHost afficionados insist on taking this kind of tone. I wasn't aware of the thread you pointed to. And sure, if these problems continue I'll "ask them what they'll do." However, regarding a refund, I'll believe it when I see it. Legally, the DreamHost Terms of Service hold more weight than a single post by a DreamHost employee, buried somewhere in the forums.
Cool, now I'm an afficionado! Problem with concise written communication is recipients see the tone they want to see.
Except, in this case, Michael and Dallas are, with reasonable certainty (note their profiles), speaking as the founders:
"the shorter, fine looking" guy is Michael Rodriguez
the long-haired guy in the green shirt is Dallas Bethune
regarding MySQL performance
I don't disagree; there have been numerous reports of problems, but they admit them and work on improving.
What attracted me to Dreamhost was more the fact that they appear to be pretty open about when issues arise
I agree. My main problem is slow, steady deterioration in Support, in speed and effectiveness.
You are welcome to a refund.-Michael;Comparing 'DH of today' with 'DH of old' does not serve much purpose.-Dallas