unless your support gets dramatically better in short order I’ll be looking for a new host.


Hi there,

Thanks for contacting us for help! If you can supply a support ticket# or a domain name on the account we can look into the status of the issue,




At issue is the email client performance. And your support.

Chat support no longer answers. The window sits there telling me someone will be with me in a moment; no one comes, and the window times out. About ready to dump you guys.

The new email client has serious problems.

  1. It’s really slow.
  2. It won’t allow opening an email in a new tab.
    1 and 2 together make it about unusable.
  3. The blue bar at the top telling me to love the new email client uses up screen space, and no way to remove it. I don’t love it, it just pisses me off.

More later