I keep getting “Your message was NOT received by support@dreamhost.com!”
We’re sorry… your email was unable to be processed by our automatic
support system, and so is being returned to you.
Our system could not find the open support case you were replying to,
and so could not automatically tie your message into our system. If this
was a reply to an EXISTING issue, please be sure to keep the:
[blah 123456]
in the subject line of your reply!
If this is regarding a NEW issue, we must ask that you submit it
through our web panel at:
https://panel.dreamhost.com/?tree=support.msg
(You can log in with this email address and your panel password… have
it emailed to you if you’ve forgotten it!)
All messages submitted through that form are guaranteed to be received!
Our apologies for the inconvenience,
–
The Happy DreamHost Support Team!
I used the ticket number as subject using the above line but still cant send. What should I do in order to e-mail support with that same number? If I use the support system in the control panel it only generate new numbers. Its been 3 days since I signup and my account is still pending. Can someone answer me? Thanks?