I sent 5 emails to dreamhost support last week over 7 days due to problems not being able to log into the web panel - and to date I have received a total of 0 responses. Nothing! NADA! Anyone else had such good service lately?
I couldn’t log in so I couldn’t open a ticket - dreamhoststatus had nothing on it so there was no way for me to address the problem other than send an email from a previous complaint to the support team. I still can’t access the webpanel from the main dreamhost.com page and get an error when I try to log in or send myself a password reminder. The only way I’ve found to get into the site is to hit “contact us” on dreamhost.com front page and then log in from the webpanel on the side.