Thanks for the kind words.
You'll probably notice that queue sizes are cyclical - certain days are much 'heavier' than others. Usually, Monday, Tuesday, and Wednesday are our heaviest days.
The new people we hired were all added for these days, as well as during the weekend, so that we're not as "backed up" during the week. The worst part about the queue is that if you get a bit backed up, it seems to compounds itself and it can take a bit of work to get caught up.
On the whole, though, our new hires have been really impressive - it's nice to see someone come in and hit the ground running.
- Jeff @ DreamHost
- DH Discussion Forum Admin