I’ve been with DH for three days now. On day one both of my domains were up with no hitches whatsoever. That night, both of my servers go down. I can ssh into the box where they are hosted and issue a wget, but I get a connection refused for both of my domains. My emails to support remain unanswered.
Is this standard behaviour for DH? If my site goes down will I have to wait two days for someone to even consider my problem?