I just signed up for an account 2 days ago (the basic one) and had a support question which I emailed yesterday and 24 hours later I still have no reply. Is this usual for this company because if it is I am afraid I will be moving.
All I asked was why they have removed my access to quicktime when it clearly says in the comparisons that that is part of the package. When I go to add quicktime it says ‘You cannot add any QuickTime Streaming Service to your domains because your plans don’t provide it. QuickTime Streaming Service is available only on Sweet Dreams and higher plans.’