Support is broken


#1

i have left 2 messages for support and had no answers. it seems in both chrome and firefox when youve typed your question and you press “no question isnt answered” a screen flicks up and goes away and then there is no record of your question having been sent. Seems like this new support ticket thing is badly broken.
Can anyone else help plz.


#2

I submitted a support ticket at 2:15 PM in Firefox, it went in normally.
-mort


#3

You may want to try disabling any pop-up blockers to see if that helps. Generally, after you choose that you still need help, you should be able to submit a ticket normally as shown here: https://help.dreamhost.com/hc/en-us/articles/215722447-Contacting-DreamHost-via-email

You can try accessing it using Incognito mode as well.


#4

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