Support@dreamhost.com doesn't work


#1

When logging into my account I get the error described in the following post:

http://discussion.dreamhost.com/showflat.pl?Cat=&Board=forum_troubleshooting&Number=59204&page=0&view=collapsed&sb=5&o=14&part=

The email adress described here however, which I am told to contact about this, bounces all mail to it.


#2

That is pretty frustrating, and is a known issue involving the way Dreamhost has their support structured. Most, if not all, Dreamhost generated “error pages” instruct you to write to support@dreamhost.com, and yet when you do, you receive that “your message was not received”, etc auto response.

THere is considerable discussion of this situation in a previous thread where Dreamhost founder/honcho Dallas responds, which you might find interesting. As far as I know, they have not yet addressed any additional way to contact support if you can’t use the Control Panel :wink: .

–rlparker