Will, thanks for the quick reply.
"Obviously nothing is ever really unlimited (there is almost always SOME type of limit) -- so I'd hold that this type of feature is more than a gimmick than anything else."
Yep, I know what you're talking about. Hosting companies claiming unlimited space or bandwith. I've been through many hosting companies and learned very quickly that if it seemed too good to be true it more than likely was.
However, unlimited domains doesn't strike me the same way, and the company I was referring to is high quality.
Unlimited bandwidth and space is easily abused. Upload 200 mp3s and you've got over 800 gb used easily and the resulting bandwidth from downloading could easily be a problem.
Unlimited domains is a little harder to abuse. First, you couldn't use more than the space you're alloted. So if my plan gives me 400 gbs, I can only use that much, regardless of how many domains I have.
And domains are not free, so it's highly unlikely you would find someone abusing this feature by intentionally buying up and hosting more domains. Still, if you have 100 domains you would only have 4 gbs perdomain, including mail storage (assuming the 400 gb limit), so as far as storage it wouldn't cost the host anything more.
"Hosting domains costs us money, and of course we have to leave some sort of reason for people to sign up for more expensive plans."
Is it the 'hosting' of the domains that costs you money, or the server space and bandwidth? Domain names are basically just pointers right?
You can use added features, bandwidth, storage, phone support etc. to get customers to upgrade packages. But if unlimited domains brought dreamhost more customers in the first place, wouldn't it be a good move? Better yet, if those domains are registered through dreamhost, that's even more revenue.
As I said before, the storage and bandwidth for the plan would have limits that the domains would have to fit inside of, no matter how many domains there are. So as far as bandwidth and storage, it's not costing dreamhost anymore money, and the feature could bring more money in.
For instance, on my plan I have 900 gbs. Eventually, I'll have about 10 domains, but with my plan I only get 7 domains. Yes, I could add 3 more with a booster pack, but I can't afford anymore than the 30 bucks I pay a month. There's no 'package' upgrade that would even come close to making sense for me.
I can tell you right now I will never come close to my storage or bandwidth limits. So I'd rather have 400 gbs instead of the 900 to have more domains.
And that's the catch. You're saying it would cost dreamhost more money. But wouldn't it be less? I could have 15 domains pointing to my server space, which would be only 400 gbs. The other 500 could be used by another customer, or several, which means dreamhost makes more money.
Hopefully, you can see how it kind of puts me in a spot. It's not important now, but in the future when I (if I) get all my domains up (10) it could be a problem. Unlimited domains, unless I'm missing something, just seems like a win/win situation for both customers and dreamhost, and I was (and still am) curious as to why it's not implemented.
As far as the phone support, I was just curious why dreamhost wouldn't add it to a feature on the more expensive accounts, where it seems a better fit.
But I agree with you, I've never had any problems with dreamhost support. It's been fantastic. I can honestly say since I've been with dreamhost (several years) I can't think of one time I would have used phone support.
Anyway, thanks for the responce will.