This isn’t really trouble shooting, but more of a question of ‘why not’. I already used my panel to make these suggestions, but it hasn’t moved in three weeks so I thought maybe one of the dreamhost employees that frequent this board might be able to answer my questions.
When I was searching for a host I narrowed it down to two, and eventually decided on dreamhost. I’ve been very happy with that decision. I’ve never had a problem with dreamhost and I recommend it to everyone who is looking for a good host.
I’ve also been very happy with the recent monthly additions to the dreamhost hosting packages. They’ve all become much better values than when I first signed up.
However, the other host that I was looking at before joining dreamhost has two features that I wish dreamhost had. I’m not going to mention the host, but I know dreamhost employees can figure out who it is.
So I guess this is a ‘will dreamhost ever include these features’ question.
- No limit on domains.
I’ve actually seen this several places. It seems like it would increase value without really costing the host company anything more. Now, I admit I know nothing about servers and such, but if you have 400 mb of space, and a limited amount of bandwidth, what does it matter how many domains take up said space and bandwidth? Someone could have one domain and take up their entire alloted space and bandwith, while someone else could have 20 domains and be only using a fraction of their alloted space and bandwidth.
It seems like it would add great value to the plans, without costing dreamhost anything more than they are already giving out. Of course, I have no idea how easy this is to implement on dreamhost servers in respect to how they’re set up.
I completely realize the cost reasons behind not having phone support, and I know dreamhost is currently testing out call back, which really isn’t full phone support.
I don’t think someone paying 10 bucks a month should expect phone support. But it seems like someone paying 30 or more dollars a month (almost 400 dollars a month) could reasonably expect such a feature.
So instead of rolling out a call back service to all packages, why not simply offer phone support for those who give dreamhost more of their paycheck.
I’d love to hear any opinions by any dreamhost employees.