Since I haven’t heard back on my support ticket yet, I’m trying my luck in the forums:
I am running into issues trying to set up various subdomains on one of my domains using the custom dns feature. I have added two CNAME records that point to “mydomain.com” and “www.mydomain.com” respectively, neither of which work. Each of these URLs results in a “bad_httpd_conf” error. A forum posting suggested to go into the domain’s “Edit” page and save the settings (even without any changes), in order to trigger rebuilding the apache config. I tried this and unfortunately this made no difference.
I was able to successfully setup a new subdomain using the “Add Domain” feature and configuring it to mirror “mydomain.com”, but I would prefer to be able to manage this using custom DNS.
Ultimately, I would like to be able to setup a wildcard alias in order to manage subdomains dynamically in a Rails app that I’m building for this domain. Does anybody know if this configuration is currently supported, and if so, would it be a simple matter of setting up a CNAME alias for “*”? The Wiki and knowledge base is a bit spotty on this and indicates that wildcard subdomains are disallowed or at least discouraged for shared hosting, but that statement appears to have been made before allowing things like custom DNS and other relaxations, so I’m not sure if this is still accurate.
Any help or pointers would be appreciated.