Subdomain Preferences Working?


#1

Recently I used the panel to switch a domain to:

“Leave it alone: Both http://www.mydomain.com/ and http://mydomain.com/ will work.”
(Previously it was on the mode where it Adds the “www.”)

BUT Now, whenever I try to browse to just mydomain.com without the www, I get this error:

Site Temporarily Unavailable

We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.

error id: “bad_httpd_conf”

Question 1: Should I be contacting support about this? It still works fine with www., but only with ^www.mydomain.com

Question 2: Is it possible to instruct the server to use Any subdomain the same, i.e. any.sub.mydomain.com will be treated the same as mydomain.com, without redirecting, and without requiring said subdomain to be set-up by me, first?

Ideally, whichever subdomain the viewer typed into the browser would remain there in the address bar (because there’s no redirect) and then my script would be able to read the HTTP_HOST cgi value to determine which ‘subdomain’ was intended.

Any help appreciated

Thanks

-C

p.s. I have shared hosting, not the dedicated PS.

p.p.s. There are two “redirect” subdomains now, for mydomain.com , but they’re expendable.


#2

Go back to Edit that subdomain and just click the save button. That should force a refresh and hopefully get it back in order.

  1. Contact support of the above doesn’t work

  2. It looks like you want to add a wildcard to DNS, and that would require Support to set that up for you.

-Scott


#3

Thanks so much for the response

Tried it again and again, and even after deleting all listed sub-domains in the panel it still only works when using www.mydomain.com, and still only the error appears if using just mydomain.com

Will send an email to support, ty again Scott

-C