Subdomain error


I keep getting an error when i try to add a subdomain to my site.

This is the error I get

DBI connect(‘database=powerdns;host=IPADRESS HERE’,‘dhadmin’,…) failed: Access denied for user ‘dhadmin’@‘IPADDRESSHERE’ (using password: YES) at /usr/local/lib/site_perl/Ndn/Common/ line 312


That is very clearly a DH system problem that, if it does not resolve itself shortly (temporary condition?) will need to be reported to support so that they can address it.