Subdomain Error Message


#1

So I tried to add a subdomain and I got the following error message:

“Can’t add domain: you don’t have permission to add to” (domain)
I entered in as "subname.domain.com

Any suggestions?


#2

Is the parent domain currently hosted under your DreamHost account?

As far as I know, you can not add a sub-domain to the DreamHost system unless the parent domain is also under your account.

Mark


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#3

Yes the parent domain is currently hosted with Dreamhost. Very strange…


#4

That is strange, assuming everything else is correct (no spelling errors etc.).

I suggest lodging a support request detailing the issue, I am sure the folks at DreamHost will sort it out.

Mark


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