I cannot ftp to any of my hosts. IE:
All of these fail – even with valid passwords (I’ve tried about 6 different users / passwords). And I’ve tried all of the domains in question.
I can FTP to kakuji.dreamhost.com, but when I do this, it shows nothing. IE, all of my files / folders are gone. I see a couple of .bash files, a Maildir (which is empty) and a logs directory (also empty). web directories are all gone.
I have no idea how to request a server change (I haven’t requested one). I’m not sure what the Unlimited plan is … I signed up about 4 years ago, and haven’t changed my account. I have unlimited (so it says) bandwidth and disk space. But my payment plan is “L3: two year rebill”
Hell, at this point, I’d be happy for a restore from a backup.
Yes, you are correct, it just seems like my server account is … gone. All of the files are gone, wordpress is gone, SVN is gone. The DNS is still pointing properly to DreamHost (and all of my domains are hosted and registered at DreamHost).
Any ideas on how to get it back?
[I now have 1 ticket which is almost 2 days old, and 3 tickets which are more than 1 day old … still no “official” response.]
Thanks for your response.