I have a weird outage, and am hoping to find someone who can help out. I have about 3 different domains hosted with DH (about 4 - 5 years at this point), and on Sunday, all of them went down – hard. The definition of “down” in this context is:
- Websites return blank pages, or I receive a timeout
- FTP or SSH with any user fails
- SVN (Subversion) repos return failures
- Cannot add users, domains, or change anything (passwords, paths, etc…) via the DreamHost Panel
However, email (webmail, POP3, and IMAP) all continue to function correctly.
My web server is kakuji – and I’ve got about 4 tickets open with support, some more than 36 hours old now (since Sunday), including a call back request.
I haven’t heard squat from DreamHost.