[quote]Just give the bandwidth page more time to update every day and everything should be fine.
Sad to hear Support saying that since it contradicts its previous advice.
[quote]Guess it’s just my opinion, but giving the daily stats - especially
when they bill you for going over - 39 hours to update is plenty of time.
My opinion too. This is dangerous ground, as I found at another provider (DSVR) who’se stats would be down for days. My client rightly declined to agree liability for unseen hence unavoidable overusage, so we had to drop DSVR.
[quote]*whatever happened to DH’s promise of getting back to us within 24 hours?
Is it just me, or has this mention been removed from the entire site
It is still in the acknowlegement email:
This email is to let you know that we have received your message and
will be replying to it within 24 hours.
[quote]and no longer followed?
…and its been 2 days and 8 hours here. Which is still better than many providers IME!