Thanks! I think I understand, but I'm wondering if you just missed the phrase in the opening paragraph of that page that reads:
... and the following section below those first 7 steps, where "Enabling/Disabling shell access for an existing user" is listed?
Actually, I think it might be improved/clarified like this:
What do you think? Would that help make it more clear that there are two choices, and both will gain you SFTP and shell access?
Edit: - Actually, as that is really a separate issue (SFTP enabling) now I'm leaning more toward just modifying the introductory paragraph to more clearly indicate there are three sections here, which I think would encourage the reading of the whole page and solve the problem - again your input is appreciated.
--DreamHost Tech Support