SSH password not working

I’m trying to login to my SSH account by typing “ssh” in Terminal (MacOSX)

However, it keeps saying my password is wrong. Is my SSH password the same as my cpanel password? This is the one I’m using.

Thanks in advance for your help.

No, your ssh password is the one you can set in Users>Manage Users>Edit in the control panel.

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Ok, now it presumably logs me in, but gets stuck at “retrieving list of files.” Then after a while my ftp client (Transmit for macosx) tells me “Idle.”

I’m able to log in through my web browser (by putting in

anyone know what’s going on?

thanks for the help.

ah, ok, nevermind, it turns out i need to be in “passive mode”