I am having the same problem...but I created a new user over an hour ago. How long does it normally take? I'm a little new at this, so bear with me.
When I use PuTTy, I type in mydomain.com as the "host name" and hit [open]. This gives me the message: "Unable to open connection to mydomain.com Network error: Connection refused."
Also, I tried to telnet in. In telnet, I typed "open mydomain.com" and hit [enter]. This is the message I get: "could not open connection to the host. No connection could be made because the target machine activly refused it."
What am I doing wrong?