Hi Katty, webu -
I'll agree with SquirrelMail - it's actually quite a nice web-based email system feature-wise, but it doesn't scale nearly as well as we thought it would. We're already in the process of implementing a replacement, which we will be offering Real Soon Now™.
In the meantime, if webmail gives you trouble, we suggesting trying again a bit later or using a standard POP3/IMAP email client.
As for the web panel, webu is correct in that it used to be a lot slower. While it's not perfect interface-wise, I would have to defend it by saying that it's a lot more ambitious than most similar systems, and allows customers to do much more. Of course, our work is never done, and there are always at least a few dumb bugs and inefficient behaviors that we really should fix.
Of course, if there's a specific part of the panel that is broken for you or is particularly annoying, please let us know. Preferably here in the discussion forum, so that other people can chip in. I'll point our Dev guys to your suggestions, which is the best way to get them fixed.
In any case, the last couple of days have been very heavy load for us, and this has caused some problems. We're working on resolving them and your patience is much appreciated, but we're already seeing the light at the end of the tunnel (would that make this a near death experience?). :>
- Jeff @ DreamHost
- DH Discussion Forum Admin