Was wondering if you could update us as to when the new equipment will be installed?
I would love to re-enable our spam filtering (I love its ability to catch a lot of viruses), but I will not again risk my boss yelling at me, saying things like “you turned the spam filter back on, NOT knowing if it was fixed yet?”
As you say, occasional delays may be expected with this type of thing. But what we were experiencing was daily, up-to-4-hour delays from about noon thru closing. Repetitive, up-to-4-hour email delays for our small business are bad.
Please let us know when you get the new equipment on line, so we can try the spam filter again. If I should contact someone else about this matter through a different channel, please let me know that as well.