I had a few questions about DreamHost before I wish to sign up.
I have a permanent account with another webhost, been there for about 3 years but their service has been horrible lately. I average at least an hour downtime a day with them, their technical support is terrible! I have yet to have one ticket answered correctly, they always want to try and say it’s something on my end (I’m not idiot when it comes to computer or the internet) or take forever to have a support ticket answered (or even if they bother to answer at all) so I’m hoping DreamHost is much better than they (I won’t mention names) are.
I know I won’t get instantaneous responses, but what is an average response time for DreamHost?
How would you rate the level and accuracy of the responses they give you?
How is the uptime with DreamHost?
If I don’t have my domain name managed through DreamHost does that mean I am unable to fully use their email or subdomain option even if I point my nameservers to DreamHost? (ref http://dreamhost.com/panel/features.html#domain_hosting ) I know this is obvious but I want to be sure.
Can each domain you have hosted on DreamHost have their own subdomain or only the main domain?
I think that’s all the questions I have at the moment, thanks in advance for all your advice!