This is a serious question, so please bear me out and I hope someone from Dreamhost will respond to this.
We have an account for our site which has been with Dreamhost for well over 10 years. The primary account holder has died and today the account was suspended as the current month’s fees could not be charged to a credit card.
I have access to the secondary account on the Dreamhost panel, but I cannot access payment or anything which would allow me to get things working again as far as I can see.
So what do we do?
I’d like to keep the account and continue as before. If not then I’d like to get the domain moved to my personal primary Dreamhost account. Or at least, since the domain is still paid for until February 2014, have it forwarded to a new domain if that’s possible.
Any help would be appreciated.