Hi, I’m a web developer and my client wants to switch to me to do thier website design that is currently hosted with DreamHost. I’m not planning on switching them off of DreamHost, but I do need the FTP info. For the life of me I can’t find a phone number for customer support or otherwise, so I guess I should try here?
My client doesn’t have the FTP username, password, etc. and doesn’t have the password for DreamHosts web panel and things are a little sticky with the old developer so I’m not sure she’ll give it up to them either.
The contact info for the domain is with their email address, though. So who can they contact to get their password info, etc. emailed to their email address that was used to register the domain, etc.?
Need to get the ball rolling ASAP or I’ll be forced to recommend that they switch to another host immediately.