[quote]That contact form only offers “General Sales” and “I lost my password”.
This brings me back to my initial question. How do I contact dreamhost to let them know my sites are down when their web panel is also down?[/quote]
This brings me back to my original answer. Submit a request using that contact form. Either pick a category that most closely corresponds to your support question or leave it at the default, “General Sales Inquiry”. I’ve never tried to set it to “—” but that’s an option too). There could be an argument for “Public Relations” but I’ve avoided that one in the past because I figured it was mostly likely to be directed to a non-technical person.
I’ve only used this when the panel is down but it has yielded results for me.
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