Hey guys I appreciate any help while I wait for Dreamhost to call me.
My site was migrated / went down on probably the most critical day of the year for me. I run a wedding photography business and had a bridal show today during the migration. I have another one tomorrow. Potentially 800-1000 brides who will get my card at a show and then visit an “error 500” broken site. This is critical beyond words for me right now.
My domains are registered through Dotster. I logged in and confirmed the nameservers are pointed in the proper direction. My site is still down, however. I do not understand the changed IP address or how to fix it in my panel.
Can someone offer some advice in “dummy” talk for me?
I see where the issue might be my nameservers, but I confirmed they ARE pointed to ns1.dreamhost.com, ns2, ns3. If I am reading the wiki and the migration email correctly, the IP changes only affect when registrar is different but you don’t use ns1/2/3 ? I do use those nameservers, however.
I appreciate all the help… pulling hair out at the worst timing possible of this migration.