Site Unavailable

#1

I’m seeing the following message when I go to our website:

Site Temporarily Unavailable
We apologize for the inconvenience. Please contact the webmaster/ tech support immediately to have them rectify this.
error id: “bad_httpd_conf”

Unfortunately the people that designed our website are the only ones with access to our account, as they have a number of client sites set up under their account, they cant give me any privledges to do anything.

I really need to get this back up and running. Any ideas?

Thanks,
Joanne

#2

Do you have access to the panel at all? That’s the easy way:
http://wiki.dreamhost.com/Bad_httpd_conf

Or file a support ticket in the panel.

If you don’t have access to the panel, you’ll have to cross your fingers and use the alternate contact form:
http://dreamhost.com/contact.cgi

-Scott

#3

Scott,

Thanks for your reply. Unfortunately I don’t have access at all. I sent an email to our web developer at 8:30 in the evening and she got back to me already and said she’d have it taken care of first thing in the morning.

Regards,
Joanne